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CFB System Notices

For information on CFB system upgrades, planned maintenance, and service alerts that affect the CFB website, C-Access, C-SMART, or IEDS, please see below.

If you notice or experience service interruptions other than during the listed dates and times, please alert the CFB at CSUmail@nyccfb.info for candidate-related issues and IEMail@nyccfb.info for issues related to independent spenders.

Service Notices
BOE Disclosure Notices

This table covers information beginning in January 2018.

Last updated 3/22/2018, 3:05 p.m.

Category System Status Date and Time System Description
Systems unavailable Resolved May 4, 2019, 1:30 pm – May 4, 2019, 5:30 pm Website, C-Access, C-SMART, Intranet, OnBase In the early afternoon on Saturday, C-Access, C-SMART, and the CFB website experienced a brief outage. The issue was resolved by that evening.
Service Interruption Resolved April 29, 2019, 6:00 pm – April 30, 2019, 4:00 pm C-SMART C-SMART experienced a brief outage that was resolved within 24 hours.
Service Interruption Resolved April 12, 2019, 11:25 am – 12:15 pm C-Access C-Access underwent a brief interruption that lasted less than an hour.
Service Interruption Resolved March 26, 2019, 1:20 am – 9:45 am C-SMART &
C-Access
C-Access and C-SMART experienced a brief outage early on Tuesday morning. The issue was resolved by 9:45 am.
Service Interruption Resolved March 4, 2019, 12:30 am – 6:45 am C-SMART &
C-Access
C-Access and C-SMART experienced a brief outage early on Monday morning. The issue was resolved by 6:45 am.
Service Interruption Resolved February 3, 2019, 6:00 pm – February 4, 2019 10:00 am C-SMART &
C-Access
C-Access and C-SMART experienced a brief outage starting on Sunday evening. The issue was resolved by 10:00 am Monday morning.
Maintenance Scheduled January 16, 2019, 10:30 am – 12:30 pm C-SMART &
C-Access
C-SMART and C-Access down for maintenance.
Maintenance Pending December 10, 2018, 9:00 pm – 11:30 pm C-SMART &
C-Access
C-SMART and C-Access down for maintenance.
Maintenance Pending November 30, 2018, 6:00 pm – 12:00 am C-SMART &
C-Access
C-SMART and C-Access down for maintenance.
Maintenance Pending November 26, 2018, 9:00 am – 12:00 pm C-SMART &
C-Access
C-SMART and C-Access down for maintenance.
Maintenance Pending August 15, 2018, 9:00 am - 12:00 pm C-SMART &
C-Access
C-SMART and C-Access down for periodic maintenance.
Unplanned Interruption Resolved August 13, 2018 12:00 am - 11:00 am C-SMART &
C-Access
C-Access and C-SMART experienced a brief outage around midnight on Sunday. The issue was resolved by late Monday morning.
 Maintenance Pending August 9, 2018, 9:00 am - 12:00 pm  C-Access;
C-SMART 
C-Access and C-SMART will be unavailable during this period for periodic maintenance.
 Unplanned Interruption Complete August 2, 2018, 8:00 am - August 3, 1:43 pm NYC Votes Contribute Contribute experienced a brief outage which was resolved by the following afternoon.
 Maintenance Complete August 1, 2018, 9:00 pm - 11:00 pm C-Access;
C-SMART 
C-SMART and C-Access down for periodic maintenance.
 Maintenance Complete July 25, 2018, 9:00 pm - 11:00 pm C-Access;
C-SMART 
C-SMART and C-Access down for periodic maintenance.
 Unplanned Interruption Resolved July 24, 2018, 1:20 am - 9:00 am C-Access;
C-SMART 
C-Access experienced an outage overnight and was brought back online the following morning.
 Unplanned Interruption Resolved July 23, 2018, 12:30 pm - 12:45 pm.  C-Access;
C-SMART 
C-Access went offline for approximately fifteen minutes in an unexpected outage. 
 Maintenance Complete July 11, 2018, 9:00 pm - 11:00 pm C-Access;
C-SMART 
C-SMART and C-Access down for periodic maintenance.
 Maintenance Complete July 4, 2018, 9:00 pm - 11:00 pm  C-Access;
C-SMART 
C-SMART and C-Access down for periodic maintenance.
 Unplanned Interruption  Resolved June 29, 2018, 1:00 am - 5:00 am C-Access;
C-SMART 
An outage prevented access to the CFB website and C-Access for approximately four hours. Both were brought back online soon after.
 System Upgrade  Resolved May 30, 2018, 9:00 am - 12:00 pm  C-Access;
C-SMART 
C-SMART and C-Access were unavailable the morning of May 30, 2018 in order to implement a planned C-SMART upgrade. 
Maintenance Complete May 16, 2018, 9:00 pm - 11:00 pm C-Access;
C-SMART 
C-SMART and C-Access down for periodic maintenance.
Maintenance Complete May 9, 2018, 9:00 pm - 11:00 pm C-Access;
C-SMART 
C-SMART and C-Access down for periodic maintenance.
Maintenance Complete April 4, 2018, 9:00 pm - 12:00 am C-Access;
C-SMART 
C-SMART and C-Access down for periodic maintenance.
Maintenance Complete March 28, 2018, 9:00 pm - 12:00 am C-Access;
C-SMART 
C-SMART and C-Access down for periodic maintenance.
Unplanned Interruption  Resolved February 21, 2018, 3:47 am - 9:40 am C-Access C-Access was unavailable the morning of February 21, 2018. Users who logged in during this period received an error message and could not access their C-Access accounts. 

Please note that C-Access and C-SMART are regularly updated and maintained on Wednesday evenings from 9:00 pm to 11:00 pm. During this period, users will receive an error message and are automatically logged out of their accounts.

This table covers information beginning in January 2018.

Below is information on instances of discrepancies between C-SMART and the NYS BOE’s reporting requirements, as required by Campaign Finance Act §3-708(7)(b).

CATEGORY

SYSTEM STATUS

DATE & TIME

SYSTEM

DESCRIPTION